Long gone are the days when you had to go to a local audiologist to order a hearing aid and wait days or weeks for delivery. The Internet has now expanded to the hearing aid industry, offering vast product lines and expedient customer service that saves a consumer time and money. Careful research should be done before deciding on an online hearing aid vendor, as there are medical protocols, cost factors, policies, and legal standards that must be taken into consideration before making an informed decision. Follow these steps to perform a smooth online hearing aid purchase.
Instructions
1. Visit a local doctor or audiologist to get a complete hearing test performed and take a copy of your audiogram with you.
2. Research and carefully compare more than one online hearing aid vendor. For any questions that can't be readily answered from their website, send an email or call and talk to a salesperson. Ask about pricing and specials, how long it'll take to fill your order, about their return policy, and about warranty coverage. Ask also about any additional charges that may apply. Write down the name of the salesperson.
3. Determine if you'll be able to perform upgrades or adjustments to your hearing aid directly online, and whether any additional charges apply. Also ask about the cost and procedure involved if your hearing aid needs repair.
4. Insist on getting all your questions answered in writing. Check the vendor's website for any policies that you can print and study thoroughly. Be wary of any red flags. Check the Better Business Bureau or online for any potential scams or complaints involving the company.
5. Send a copy of your audiogram to your chosen online hearing aid vendor so that they can evaluate and analyze your hearing loss and recommend the best products for you. Seal the deal and make sure the salesperson sends you a written contract to sign.
6. Receive and read your written contract thoroughly before signing it. Be sure that all pricing and other terms previously discussed are accurately defined. Be sure to keep a copy of all documents you receive regarding your purchase.
7. Receive an ear impression kit from your vendor and use it for correct fit. Send it to your vendor so that they can fashion aid properly and finalize your order.
Tags: online hearing, your hearing, hearing vendor, online hearing vendor, additional charges